Blueridge Marketing - Terms & Conditions
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Terms & Conditions

Last updated: February 2026

Agreement to Terms

By accessing or using blueridgemarketing.co or engaging Blueridge for marketing services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

Our Services

Blueridge provides digital marketing services to residential contractors in the United States, including but not limited to paid advertising management, lead qualification, automated follow-up systems, and appointment booking. The specific scope of services will be agreed upon in writing prior to commencement.

Performance Guarantee

Blueridge offers a performance guarantee of 15 qualified appointments in the first month of service. The following conditions apply:

  • The guarantee applies to the first month of an active campaign only
  • A "qualified appointment" is defined as a booked call or meeting with a homeowner who meets the agreed criteria (location, budget, trade type)
  • The client must have an active, funded ad account for the full month
  • The client must respond to and honour appointments booked by our system
  • Refunds under this guarantee are processed within 14 business days of a valid claim

To make a guarantee claim, contact [email protected] within 7 days of the end of your first month.

Payment & Billing

Service fees are agreed upon in your service agreement and are due as specified therein. Ad spend is separate from our management fees and is paid directly to the relevant ad platforms (Meta, Google) by the client. We reserve the right to pause campaigns if payments are not received on time.

Client Responsibilities

  • Provide accurate information about your business, trade, and service area
  • Respond to qualified leads and honour booked appointments in a timely manner
  • Maintain sufficient ad budget for campaigns to run effectively
  • Notify us of any changes to your business, availability, or target market

Intellectual Property

All ad creatives, landing pages, copy, and systems produced by Blueridge remain our intellectual property unless otherwise agreed in writing. Upon full payment, clients receive a licence to use deliverables for agreed purposes.

Limitation of Liability

Blueridge is not liable for indirect, incidental, or consequential damages arising from use of our services. Our total liability shall not exceed the fees paid by the client in the 30 days prior to the claim. We do not guarantee specific revenue outcomes beyond the stated performance guarantee.

Termination

Either party may terminate the service agreement with written notice as specified in the client agreement. Upon termination, all outstanding fees become immediately due. We will provide all campaign data and assets belonging to the client within 14 days of termination.

SMS Messaging Program

Blueridge Marketing LLC operates an SMS messaging program to communicate with leads and clients regarding our marketing services. By opting in you agree to the following terms.

Message types — You may receive the following types of SMS messages from Blueridge Marketing LLC:

  • Appointment confirmations and booking reminders
  • Follow-up communications related to your enquiry
  • Service updates and notifications
  • Marketing and promotional messages (if separately consented to)

How to opt out — Text STOP to any SMS message from Blueridge Marketing LLC at any time to unsubscribe. You will receive a one-time confirmation and no further messages will be sent. To re-subscribe, text START.

How to get help — Text HELP to any SMS message for assistance, or contact us at [email protected].

Message & data rates — Standard message and data rates may apply to all SMS messages sent and received. Message frequency varies depending on your engagement with our services. Check with your mobile carrier for details on applicable rates.

Carrier liability disclaimer — Blueridge Marketing LLC is not responsible for any delays or failures in the receipt of SMS messages as delivery is subject to effective transmission from your mobile carrier. Mobile carriers are not liable for delayed or undelivered messages.

Age restriction — You must be 18 years of age or older to opt in to SMS communications from Blueridge Marketing LLC. By opting in you confirm that you meet this age requirement.

No sharing — Your phone number and SMS consent will not be shared with or sold to third parties for their own marketing purposes, except as required to operate the SMS program (e.g. SMS delivery providers).

Governing Law

These terms are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiation in the first instance, followed by binding arbitration if necessary.

Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms. We will notify active clients of material changes by email.

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