Privacy Policy

Overview

Blueridge ("we," "us," or "our") operates blueridgemarketing.co and provides digital marketing services to residential contractors across the United States. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our website.

• Contact information — name, email address, phone number, and business details submitted through our contact forms or booking system.
• Business information — your trade, service area, and details about your current marketing or lead generation setup.
• Usage data — IP address, browser type, pages visited, time spent on site, and referring URLs collected automatically via cookies and analytics tools.
• Communications — records of any emails, calls, or messages you send us.

How We Use Your Information

• To respond to your inquiries and schedule strategy calls
• To provide, manage, and improve our marketing services
• To send relevant updates, campaign reports, or service information
• To analyze website usage and improve user experience
• To comply with legal obligations

Cookies & Tracking

Our website uses cookies and similar tracking technologies. These include essential cookies required for the website to function, analytics cookies (Google Analytics), and advertising cookies (Meta Pixel, Google Ads) to measure campaign performance. You can control cookies through your browser settings.

Third-Party Services

• GoHighLevel — CRM, scheduling, and automation
• Meta (Facebook/Instagram) — advertising platform
• Google Ads — advertising platform
• Google Analytics — website analytics

SMS & Text Messaging

By submitting your phone number through our contact form and opting in, you consent to receive SMS and text messages from Blueridge Marketing LLC. These messages may include appointment confirmations, follow-up communications, and service-related updates.

• Message frequency — Message frequency varies depending on your enquiry and service engagement.
• Message & data rates — Standard message and data rates may apply depending on your carrier and plan.
• Opt-out — Reply STOP at any time to unsubscribe from SMS messages. You will receive a confirmation message and no further texts will be sent.
• Help — Reply HELP for assistance or contact us at [email protected].
• No sharing — Your phone number and SMS consent will not be shared with or sold to third parties for their own marketing purposes.

Your Rights

Depending on your state of residence, you may have rights under applicable US privacy laws including the California Consumer Privacy Act (CCPA): the right to know what data we hold, the right to deletion, and the right to opt out of data sales (we do not sell data). To exercise these rights, contact [email protected].

Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. Deletion requests are processed within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Access controls limiting who can view personal information within our organisation
• Secure third-party platforms (GoHighLevel, Microsoft 365) with their own security certifications
• Regular review of our data collection and storage practices

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you in the event of a data breach where required by law.

Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect information from minors.

Contact Us

• Email: [email protected]
• Website: blueridgemarketing.co